Terms of service
Terms of Service
Last updated: May 2026
Welcome to heatpads.co. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using our site.
1. About Us
heatpads.co ("we," "our," "us") operates this website and sells heated wellness products including heated wraps, pads, and blankets.
If you have any questions about these terms, contact us at heatingpadsco@gmail.com.
2. Eligibility
By using this site, you confirm that you are at least 18 years old, or that you are using the site under the supervision of a parent or legal guardian. By placing an order, you confirm that the information you provide is accurate and complete.
3. Products & Descriptions
We do our best to display our products accurately, including colors, sizes, and features. However:
- Actual colors may vary slightly due to monitor and lighting differences
- Manual measurements may vary by 1-2 cm
- Product packaging and design may be updated from time to time
We reserve the right to update product descriptions, prices, or availability at any time without prior notice.
4. Wellness Use Only
Our products are designed for general wellness, comfort, and relaxation. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
If you have a medical condition, are pregnant, or are unsure whether our products are right for you, please consult a healthcare professional before use.
Always follow the instructions included with each product. Do not use our products on broken skin, while sleeping unattended, or for longer than recommended. We are not responsible for injuries or damage resulting from misuse.
5. Pricing & Payment
All prices are listed in US Dollars (USD) and are subject to change without notice. We make every effort to ensure pricing is accurate, but in rare cases pricing errors may occur. If a pricing error is identified after an order is placed, we reserve the right to cancel the order and issue a full refund.
By placing an order, you authorize us to charge your selected payment method for the total amount, including any applicable taxes and shipping fees.
6. Orders & Acceptance
When you place an order, you'll receive a confirmation email. This confirms we've received your order, but does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product availability
- Errors in pricing or product information
- Suspected fraud or unauthorized transactions
- Shipping restrictions to your location
If we cancel your order, you'll receive a full refund.
7. Shipping & Delivery
Please review our Shipping Policy for full details on processing times, delivery estimates, and shipping costs.
Delivery dates are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control.
8. Returns & Refunds
We offer a 30-day return window from the date of delivery. Items must be unused, in original packaging, and in resalable condition.
To request a return or refund, email us at heatingpadsco@gmail.com with your order number. Full return and refund details are available on our Refund Policy page.
9. Intellectual Property
All content on heatpads.co, including but not limited to text, graphics, logos, images, product descriptions, and design elements, is the property of heatpads.co or its content suppliers and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or use any of our content without our written permission, except for personal, non-commercial use.
10. User Conduct
When using our site, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to any part of the site
- Interfere with the security or functionality of the site
- Submit false or misleading information
- Use automated tools (bots, scrapers) to access the site
- Impersonate any person or entity
We reserve the right to suspend or terminate access for any user who violates these terms.
11. Limitation of Liability
To the fullest extent permitted by law, heatpads.co and its owners, employees, and affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Use or inability to use our products or website
- Errors, inaccuracies, or omissions in product descriptions
- Personal injury or property damage resulting from product use or misuse
- Unauthorized access to or use of our servers or personal data
In all cases, our total liability shall not exceed the amount you paid for the product in question.
12. Disclaimer of Warranties
Our products and website are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the site will be uninterrupted, error-free, or free from harmful components.
While we strive to deliver quality products and service, we make no warranty that our products will meet your specific expectations or needs.
13. Indemnification
You agree to indemnify and hold harmless heatpads.co and its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the site, your violation of these terms, or your violation of any rights of another party.
14. Privacy
Your use of our site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
15. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing these links is at your own risk.
16. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes are posted means you accept the new terms.
17. Governing Law
These Terms of Service are governed by the laws of the State of New Jersey, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the site shall be resolved in the courts of New Jersey.
18. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
19. Contact Us
For questions about these Terms of Service, please contact us at:
Email: heatingpadsco@gmail.com Website: heatpads.co
By using heatpads.co or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.