Contact

Get In Touch

Have a question, comment, or need help with an order? We're here for you.

Email: heatingpadsco@gmail.com

We respond to all messages within 24 hours, Monday through Friday. Messages sent on weekends or holidays will be answered the next business day.

Before you reach out:

• For questions about shipping times, see our Shipping Policy
• For common questions, check our FAQ
• For returns or refunds, include your order number in your email

What we can help with:

• Order status and tracking
• Returns, exchanges, and refunds
• Product questions and recommendations
• Damaged or defective items
• Wholesale and bulk inquiries
• General feedback

We genuinely care about every customer experience at heatpads.co. If something isn't right, let us know and we'll make it right.

Talk soon, The Heat Pads Team